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PC
and Compatibles FAQs
Is the MicroPoint driver
necessary to operate the device?
Where can I find the driver files
for my Felix or MicroPoint?
Why don't I have the BUTTONS, POINTERS,
MOTION, GENERAL tabs in the Mouse Properties Sheet described in the MicroPoint
for Windows 95 installation instructions?
What about Windows NT?
Will MicroPoint work with a laptop
system?
Will MicroPoint work on a bus mouse
port?
What if I need an adapter to hook
up MicroPoint?
I upgraded to MicroPoint from an earlier
micropad model. After installation, the cursor now won't reach the bottom
two inches of my screen. Is this normal?
Some of my older DOS applications
launch with only partial screen movement when loaded directly from Windows
95. How can I correct this?
Will MicroPoint function with a "Y-mouse"
adapter?
I have repetitive stress injury, arthritis,
wrist, elbow or neck problems. What is the safest way to use MicroPoint
to avoid further injury?
What sort of maintenance does my MicroPoint
require?
Is
the MicroPoint driver necessary to operate the device?
No, but it makes MicroPoint a much more powerful
tool. The driver offers one-to-one positioning between the device
and your display, as well as three-button programmability. Without
our driver installed, MicroPoint will work with many other mouse
drivers already installed on your system. These include some three-button
Logitech drivers and most Microsoft drivers, among others. You just
won't be able to take full advantage of MicroPoint's benefits.
Where
can I find the driver files for my Felix or MicroPoint?
Right here! This driver provides one-on-one positioning
between the MicroPoint pointing device and display, as well as three-button
programmability. Be sure to select the correct driver for your micropad
model.
Why
don't I have the BUTTONS, POINTERS, MOTION, GENERAL tabs in the
Mouse Properties Sheet described in the MicroPoint for Windows 95
installation instructions?
The normal state of Mouse Properties in Windows
95 has been changed by another mouse driver. Access the ADD/REMOVE
PROGRAMS icon in your Control Panel and remove the mouse driver
listed there. When you restart your computer and access the MOUSE
icon again, Windows will restore Mouse Properties to its normal
state. Only then is it safe to install the MicroPoint driver.
What
about Windows NT?
MicroPoint performs exceptionally well with the
Logitech and Microsoft drivers for NT. There are no immediate plans
for a driver specific to this operating system.
Will
MicroPoint work with a laptop system?
Yes. In some cases, however, MicroPoint may temporarily
disable a keyboard-mounted pointing device. Unplug MicroPoint and
reboot to bring back the keyboard pointer.
Will
MicroPoint work on a bus mouse port?
No. Use a standard serial or standard PS/2 mouse
port for the device.
What
if I need an adapter to hook up MicroPoint?
A serial to PS/2 adapter is supplied with the unit.
Only the adapter provided by Altra will work with the MicroPoint.
I upgraded
to MicroPoint from an earlier model. After installation, the cursor
now won't reach the bottom two inches of my screen. Is this normal?
The driver disk that came with your new MicroPoint
contains a different set of coordinates needed for screen tracking.
Uninstall the previous mouse driver before installing the new MicroPoint
driver on your system to correct this problem.
Some
of my older DOS applications launch with only partial screen movement
when loaded directly from Windows 95. How can I correct this?
Restart your computer in MS-DOS mode for those older
DOS applications. In doing so, your system will default to a Microsoft
driver, and you will regain full-screen motion.
Will
MicroPoint function with a "Y-mouse" adapter?
Yes. Be sure to load MicroPoint on the secondary
port of the Y-mouse adapter for best results. You will then be able
to use both a mouse and your MicroPoint at the same time. For more
information on the Y-mouse adapter call 800-628-3185.
I have repetitive
stress injury, arthritis, wrist, elbow or neck problems. What is
the safest way to use MicroPoint to avoid further injury?
Dramatic results have been reported within a week
or two of proper use of Altra's pointing products. For best results,
lay your hand IN FRONT OF, not directly ON your MicroPoint, and
move the button handle with your fingertips. This limits the range
of motion required of your wrist and hand joints. Awrist pad or
support is recommended as well.
What sort
of maintenance does my MicroPoint require?
MicroPoint requires little or no maintenance on
your part. From time to time, simply wipe the unit with a soft,
dry cloth to keep it dust-free. Do keep the device out of prolonged
direct sunlight, away from heavy smoke or a heating vent of any
kind.
Macintosh
FAQs
How do I install
the software?
Simply drag the MicroPoint Init into the Control
Panel folder in your System Folder and restart.
Must
I install the AltraPoint software and what does it do?
No, you don't have to install the software. The
MicroPoint will function without it. However, to take full advantage
of MicroPoint's power, including its easy three-button programmability,
you first have to install the software.
What are the
extra buttons on the unit used for?
You can easily program them to perform many different
shortcuts and macros.
Will the MicroPoint
for the Mac work on my computer?
The MicroPoint for the Mac will work on ANY Macintosh
computer using System 6.0.5 or later including the Power Mac.
Is the MicroPoint
for the Mac more precise than the standard Apple mouse?
Yes. The MicroPoint is far more precise than mice
or trackballs. Absolute cursor positioning, dynamic sensing, optical
tracking and triple-standard dpi resolution give you tremendous
control and precision.
I have repetitive
stress injury, arthritis, wrist, elbow or neck problems. What is
the safest way to use MicroPoint to avoid further injury?
Dramatic results have been reported within a week
or two of proper use of Altra's pointing products. For best results,
lay your hand IN FRONT OF, not directly ON your MicroPoint, and
move the button handle with your fingertips. This limits the range
of motion required of your wrist and hand joints. A wrist pad or
support is recommended as well..
What
sort of maintenance does my MicroPoint require?
MicroPoint requires little or no maintenance on
your part. From time to time, simply wipe the unit with a soft,
dry cloth to keep it dust-free. Do keep the device out of prolonged
direct sunlight, away from heavy smoke or a heating vent of any
kind.
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